Privacy Policy

Meta Tech Experts is responsible for the personal information described in this policy. You can contact us at help@metatechexperts.com or on +1 (000) 000-0000.

When you contact us, book a repair, or subscribe to our newsletter, we may collect your name, email address, phone number, a description of the fault, and the make and model of the device. If you drop a device off, we also handle the data stored on that device.

We use your details to reply to your enquiry, arrange the repair, share updates, and follow up afterwards. We only access the data on your device where the repair requires it, and we never copy personal files off the device without your explicit permission.

We use your information to provide repair services, and we ask for your consent for newsletter marketing. You can unsubscribe from the newsletter at any time using the link in every email.

We do not sell your data. We only share it with suppliers who help us run the service, for example an email delivery provider or a courier for parts, and only to the extent needed to do their job.

We keep repair records for up to 6 years to support our guarantee and meet applicable tax rules. Newsletter contact details are kept until you unsubscribe. Data extracted for a recovery job is returned to you and then securely erased from our systems.

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or delete it, and opt out of marketing. California residents may also exercise access, deletion and opt-out rights under the California Consumer Privacy Act (CCPA), including opting out of the sale or sharing of personal information. We do not sell personal information. To make a request, email help@metatechexperts.com.

This website uses only the cookies needed to make it work. We do not use advertising cookies and we do not track you across other websites.

We may update this policy from time to time. The version in force is the one published on this page.